Application Support Engineer (Chennai)

Application Support Engineer (Chennai)

08 Oct
|
Accenture
|
Chennai

08 Oct

Accenture

Chennai

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Infrastructure
Valuable to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, your day involves acting as a software detective, diligently investigating and resolving issues that arise across various components of essential business systems. You will engage in continuous monitoring and troubleshooting to ensure smooth operation and minimal disruption. Your role requires a proactive approach to identifying potential problems before they impact business functions, collaborating with different teams to maintain system stability and performance throughout the day.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.




- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and enhance overall system reliability.
- Document and communicate findings and solutions clearly to support knowledge sharing within the team.
- Assist junior team members by providing guidance and support to foster their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Cloud Infrastructure.
- Strong understanding of cloud service models and deployment architectures.
- Experience with monitoring and managing cloud environments to ensure optimal performance.
- Ability to troubleshoot complex issues within cloud-based systems and applications.
- Familiarity with automation tools and scripting to streamline support processes.
- Knowledge of security best practices in cloud infrastructure management.

Additional Information:
- The candida

📌 Application Support Engineer (Chennai)
🏢 Accenture
📍 Chennai

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