- Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud setting
- Manage uptime of Infra & SaaS Application
- Implement application performance monitoring to ensure platform uptime and performance
- Building scripts for operational automation and incident response
- Handle schedule and processes surrounding cloud application deployment
- Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
- Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
- Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
- Run incident resolution within the environment, facilitating teamwork with other departments as required
- Automate the deployment of new software to cloud environment in coordination with DevOps engineers
- Work closely with Presales, understand customer requirement to deploy in Production
- Lead and mentor a team of operations engineers
- Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
- AWS infrastructure management, provisioning, cost management and planning
- Prepare RCA incident reports for internal and external customers




- Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
- Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
- Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need….

- 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
- 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
- 3-5 years’ experience in IAC (Terraform, K8)
- 3+ years end-to-end incident management experience
- Experience with communicating and presenting to all stakeholders
- Experience with Cloud Security compliance and audits
- Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
- Knowledge on GCP will be added advantage
- Manage and monitor customer instances for uptime and reliability
- Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
- Customer facing, excellent communication skills, team management, troubleshooting

Skills:- Amazon Web Services (AWS), Windows Azure, Google Cloud Platform (GCP) and Architecting

📌 Cloud Operations Manager (Bengaluru)
🏢 Acqueon Technology
📍 Bengaluru