Role: L2 Lead Engineer On-Premises Hosting (Windows & Linux)

Location: Gurugram, India (Hybrid: 2 days per week onsite)

Shift: 24x7 Rotational Shifts

Notice Period: Immediate (Join by October 15, 2026)

Job Overview:

We are seeking an experienced L2 Lead Engineer to manage, maintain, and support enterprise on-premises server infrastructure across Windows and Linux/Unix environments. This role is responsible for 24x7 production break-fix operations, remote hardware triage, monthly patching, filesystem management, and hypervisor maintenance.

Key Responsibilities:

- Deliver end-to-end L2 incident and service request resolution from escalation to closure using Service Now.

- Administer and troubleshoot Windows Server and Linux/Unix environments in a 24x7 production setup.

- Perform bare-metal hardware triage using remote consoles including iDRAC, iLO/ILOM, and HMC; coordinate part dispatch and hardware replacements with OEM vendors.

- Manage VMware virtual environments, including virtual machine provisioning, deployment, maintenance, and decommissioning.

- Execute Unix/Linux filesystem and storage administration covering LVM, RAID arrays, quotas, and NFS exports/mounts.

- Conduct monthly enterprise OS patch rollouts and remediate urgent zero-day vulnerabilities in adherence to security baselines.

- Manage server access control, user authentication integrations (VAS, NIS, Active Directory),



and audit compliance agents such as Tanium.

- Participate in root-cause analysis (RCA), Defect Elimination Plans (DEP), standard operating procedure (SOP) documentation, and knowledge-base maintenance.

- Assist in cross-tower troubleshooting with Database, Network, Security, and Cloud engineering teams.

- Support disaster recovery (DR) drill execution, failover tests, and basic compute provisioning across hybrid cloud platforms (AWS / Azure).

Mandatory Qualifications & Technical Skills:

- 10 to 12 years of hands-on L2 infrastructure operations experience in enterprise hosting environments.

- Proven expertise in dual-OS server administration (Windows Server and Red Hat Enterprise Linux / CentOS / Unix).

- Hands-on proficiency with VMware vSphere/ESXi and remote console management (iDRAC / iLO).

- Deep understanding of storage and volume management (LVM, RAID, NFS).

- Direct experience handling monthly patching cycles, OS hardening, and ITIL processes within Service Now.

- Scripting capability in Power Shell, Bash, Python, or Ansible is advantageous.

- Red Hat Certified System Administrator (RHCSA) or Microsoft Windows Server certification preferred.

- Excellent written and verbal communication skills.

- Availability for an immediate interview turnaround and immediate joining.

📌 Lead Engineer - On-Premises Hosting (Windows & Linux) (India)
🏢 IBU Consulting
📍 India