Overview

The Process Trainer is responsible to develop, align & deliver training programs as per project requirements. Which includes Training need interventions, Continuous improvement & Floor calibrations to support performance metrics. This role will play a crucial part in ensuring efficient operations and continuous improvement within the organization.

Responsibilities

● Training Need Identification: Conduct regular assessments to identify training needs and gaps within the organization.

● Training Modules: Design and develop comprehensive training programs, including course outlines, presentations, and instructional materials.

● Training Delivery: Deliver engaging and effective training sessions to employees at all levels, utilizing a variety of instructional methods (e.g, Virtual Training).

● Certification Approach: Develop and administer evaluation tools to measure the effectiveness of training programs and identify areas for improvement.

● Documentation: Maintain and update training materials to reflect changes in processes and industry best practices.

● Skill-up: Provide ongoing support and coaching to employees to reinforce learning and address training-related questions.

● Process Improvement: Creation of RCA,



identifying error trends and implementing action plans.

● Stakeholder Management: Work closely with department heads, managers, and subject matter experts to ensure alignment between training programs and organizational goals.

Qualifications

● Bachelor's degree

● At least 3-4 years of experience in training and development

● Strong instructional design skills, including the ability to create engaging and effective training materials.

● Strong analytical skills to assess training needs and identify areas for improvement.

● Excellent communication and interpersonal skills, both written and verbal.

● Proficiency in using various training technologies and tools.

● Ability to adapt to a fast-paced environment and manage multiple projects simultaneously.

● Knowledge of adult learning principles and theories.

● Experience with e-learning platforms and tools.

● Proficiency in Excel and presentation software (e.g., Power Point)

● Open to work from the office.

● Max 30 days Joining period

● Adaptable to work in rolling shift timings

● Location: Hyderabad

📌 Process Trainer (India)
🏢 Cognizant Technology Solutions India
📍 India