Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a Senior Payroll Specialist to join our in-house North America (NAM) payroll team. This is a high-impact, hybrid role that owns the most complex payroll processing, escalations, and systems and compliance initiatives, while overseeing and reviewing the day-to-day transactional work delivered by the Payroll team. As part of Toast’s internal payroll organization — not a third-party payroll bureau or outsourced provider — you will act as a subject-matter expert across payroll operations, compliance, and systems; mentor Payroll Specialists and help prepare them for advancement; and serve as a key backup to the Payroll Team Lead. Based in India, this position supports payroll for employees in the NAM region; it does not involve India payroll processing.

A day in the life (Responsibilities)

• Payroll Operations & Volume:



Oversee accurate and timely processing of bi-weekly multi-state payrolls for more than 5,700 employees across the US, Canada, and Mexico, with day-to-day transaction processing primarily executed by the Payroll Specialist team. Personally owns and processes the most complex, escalated, and Mexico payroll cycles.

• Complex Transactions & Global Mobility: Own complex and escalated payroll transactions that fall outside standard Specialist-level processing, including perks-in-kind processing and overpayment calculations and repayments. Coordinate with third-party consultants and Global Mobility to input transferred employees' payroll information accurately and in a timely manner.

• Employee Ticketing & Tier 2 Support: Support our internal and external customers who have payroll inquiries. Manage and respond to ServiceNow tickets accurately on the first instance. Proactively ensure all errors and issues are being resolved as indicated in the Service Lev

📌 Senior US Payroll Specialist (Chennai)
🏢 Toast
📍 Chennai