Job Description
What you will be doing:
Program & Project Leadership
• Lead end-to-end transition and transformation programs from initiation through stabilization.
• Develop and manage integrated program plans, milestones, dependencies, budgets, and resource strategies.
• Coordinate cross-functional teams across Operations, Technology, Product, Client Management, Compliance, and Vendor organizations.
• Ensure successful execution against committed deliverables, timelines, and business objectives.
Transition Management
• Develop detailed transition strategies, implementation plans, and readiness frameworks.
• Drive knowledge transfer, operating model design, process migration, and organizational change activities.
• Manage transition governance, issue resolution, escalation management, and stakeholder communications.
• Oversee go-live planning, hypercare support, and stabilization activities
Transformation Delivery
• Lead process improvement and transformation initiatives focused on efficiency, standardization, automation, and client value.
• Identify opportunities for operational optimization and technology enablement.
• Drive continuous improvement programs and ensure realization of business perks.
• Governance & Executive Communication
• Establish program governance structures, steering committees, and executive reporting.
• Present status updates, risks, decisions, and recommendations to senior leadership and client executives.
• Prepare executive-level dashboards, milestone tracking, and business readiness reports.
What you bring:
Stakeholder & Client Management
• Act as the primary point of contact for clients, business leaders, and key stakeholders.
• Build and maintain strong relationships across internal and external teams.
• Manage expectations and ensure alignment on priorities, scope, and business outcomes.
Required Qualifications
• Bachelor's degree in Business, Technology, Finance, Engineering, or related field.
• 8-12+ years of project, program
📌 Analyst Sr Lead, Business Systems Analysis (India)
🏢 FIS
📍 India