Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We are seeking a Senior Payroll Specialist to join our in-house North America (NAM) payroll team. This is a high-impact, hybrid role that owns the most complex payroll processing, escalations, and systems and compliance initiatives, while overseeing and reviewing the day-to-day transactional work delivered by the Payroll team. As part of Toast’s internal payroll organization — not a third-party payroll bureau or outsourced provider — you will act as a subject-matter expert across payroll operations, compliance, and systems; mentor Payroll Specialists and help prepare them for advancement; and serve as a key backup to the Payroll Team Lead. Based in India, this position supports payroll for employees in the NAM region; it does not involve India payroll processing.
A day in the life (Responsibilities)
• Payroll Operations: Serve as the primary processor for assigned US and Canadian payrolls,
delivering accurate and timely end-to-end and off-cycle payroll processing for assigned employees, including recent hires, terminations, leaves of absence, commissions, garnishments, time and absence entries, equity, bonuses, retroactive pay, and escheatments. Process clawbacks for overpayments. Perform year-end activities as needed.
• Payroll Support & Tax: Assist with research, resolution, and setup of payroll tax requests and adjustments as needed. Support the Senior Payroll Specialist and Payroll Team Lead with assigned tasks. Maintain the Equifax platform and respond to related inquiries. Perform SUI rate updates in Workday and ADP as needed. Responsible for Workday EIB data loads.
• Employee Ticketing & Tier 1 Support: Respond to ServiceNow tickets accurately on the first instance. Ensure SLAs are met when responding to employee inquiries and provide input on SLA creation and updates as ne
📌 US Payroll Specialist (Chennai)
🏢 Toast
📍 Chennai