The Analytics (AIM) team – a part of Global Commercial Services– is the analytical engine that enables the Global Commercial Card business. The team drives profitable growth in Acquisitions through Data, Analytics, AI powered Targeting & Personalization Capabilities. This role would be supporting the analytics for US Customer Analytics for sales channels. The incumbent will be responsible for performing strategic analyses, synthesizing conclusions, and communicating recommendations to partners aimed at driving revenue through customer acquisitions/ expansion. The position is part of a highly team-oriented environment, interacting with and influencing partners across the Global Commercial Service's business at American Express. The role will require the incumbent to drive not only sophisticated analysis but also heavy partner management through thought-leadership. The role requires a strong background in data analytics, machine learning and commercial card knowledge.
Shift Time- 1:30 PM - 9:30 PM IST
Responsibilities
• Support Data Driven Strategy: Conduct analysis to evaluate marketing and sales performance, identify customer trends, and uncover opportunities for growth
• Deliver actionable insights: Translate complex data into clear recommendations for senior leadership and functional partners, supporting decision-making on customer engagement, product performance, and revenue outcomes
• Enable cross-functional decision-making: Effectively engage and deliver results in collaboration with key partners including the functional channel owners, the business partners and end-users of analytical solutions and technology partners
• Influence and storytelling: Communicate insights in a compelling way, shaping strategic narratives that drive alignment among cross-functional stakeholders and senior leaders
• Champion Innovation: Bring forward new ideas and experiment and apply emerging Gen AI capabilities to solve business problem
📌 Senior Analyst-Data Science (Gurugram)
🏢 American Express
📍 Gurugram
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