Benefits Administrator (Mumbai)

Benefits Administrator (Mumbai)

08 Oct
|
HireRight
|
Mumbai

08 Oct

HireRight

Mumbai

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

This role is responsible for the day-to-day operational delivery and administration of employee benefits across India, APAC, and UAE. The incumbent will ensure accurate, timely, and compliant execution of all benefits-related processes while providing excellent employee support and managing external vendors.

The role is hands-on and execution-focused, requiring strong coordination skills,



ownership of operational timelines, comfort working in a matrix structure, and the ability to proactively flag issues and prepare data to support decisions.

Responsibilities

Advantages Administration & Employee Support

• Act as the first point of contact for all employee queries related to health insurance and other benefits.

• Support employees through insurance claim processing, coordinating closely with TPAs and insurance providers.

• Manage, track, and close employee cases through AskHR (or equivalent case management system) within agreed SLAs.

• Ensure accurate benefits onboarding and offboarding, including:

• Timely enrolment of new hires into benefits programs.

• Deactivation of benefits for exiting employees.

• Maintain and regularly update benefits databases and trackers to ensure data accuracy.

• Download and maintain new hire reports; send welcome emails related to

📌 Benefits Administrator (Mumbai)
🏢 HireRight
📍 Mumbai

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