• Employee Support
• Serve as the main point of contact for employees regarding HR policies, compensation, benefits, performance management, payroll, and other HR-related inquiries.
• Assist People Partners with the employee lifecycle processes.
• Support the roll-out of company-wide HR initiatives, such as performance review cycles, employee surveys, and benefits enrolment.
• Promote the use of the HR Portal and support employees and managers in navigating self-service tools like Workday and other HR systems by providing guidance, training, and troubleshooting assistance for accessing HR policies, procedures, and resources.
• Manage transactions in Workday and other HR systems to ensure accurate and up-to-date employee data is maintained.
• Collaborate with HR and business teams to drive key HR initiatives, including employee recognition programs, wellness programs, and engagement surveys.
• Assist in the implementation of diversity, equity, and inclusion (DEI) initiatives, ensuring all employees are aware of and can engage in related programs.
• Actively contribute to improving employee experience by gathering feedback and supporting improvements to HR processes and tools.
• Employee Engagement & Culture Building
• Implement initiatives to enhance employee engagement and foster a positive workplace culture.
• Collaborate with stakeholders to plan and support employee engagement activities aimed at boosting retention and engagement.
• Onboarding & Offboarding
• Coordinate and facilitate the onboarding process for current hires, ensuring a smooth transition into the organization.
• Conduct orientation sessions and provide necessary training materials and resources.
• Manage the offboarding process as per company policy and ensure completion of necessary documentation.
• Develop and maintain induction materials for third-party staff.
• Third-party Staff Related
• Collaborate with Operations to understand staffing needs and support busine