We are looking for a detail-oriented and proactive Operations Intern to support our day-to-day operational activities. This role is ideal for candidates who are strong in Excel, data management, and coordination, and are keen to gain hands-on experience in healthcare operations and process management.
Key Responsibilities
- Support daily operations and assist the team in managing workflows across multiple healthcare services.
- Maintain and update operational data in Excel sheets with high accuracy.
- Prepare reports, dashboards, and trackers for business and operational performance.
- Coordinate with internal teams such as customer support, clinical, and field operations to ensure smooth service delivery.
- Analyse data to identify trends, gaps, and process improvement opportunities.
- Assist in process documentation and standardization.
- Track service requests, escalations, and resolution timelines.
- Support in vendor coordination and follow-ups where required.
- Help in managing ad-hoc projects and operational initiatives.
✅ Required Skills & Qualifications
- Graduate or pursuing graduation in Business, Healthcare, Operations, or related field.
- Strong working knowledge of Microsoft Excel (Pivot tables, VLOOKUP, formulas, basic data analysis).
- Good analytical and problem-solving skills.
- Strong communication and coordination abilities.
- Attention to detail and ability to multitask.
- Willingness to learn and adapt in a fast-paced environment.
⭐ Preferred Skills
- Basic understanding of healthcare or service operations.
- Experience in data tracking, reporting, or internship in operations.
- Knowledge of PowerPoint or reporting tools is a plus.
What You’ll Gain
- Hands-on exposure to healthcare and digital health operations.
- Opportunity to work with cross-functional teams.
- Practical experience in data-driven decision-making.
- A fast-learning, growth-oriented environment.