Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy advantages, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Digital Product Manager for the UnitedHealthcare App platform is responsible for establishing App platform operating excellence through scalable reporting, Voice of the Customer insights, stakeholder communications, intake management, release governance, and actionable insights. This role will create operating leverage by making performance signals, feedback analysis, recurring communications, and release rhythms more consistent, efficient, and scalable.





The position will transform customer feedback and platform data into clear reporting and decision support for product leaders and cross-functional partners.

Primary Responsibilities:
• Voice of the Customer Reporting and Analysis: Manage recurring reporting from AppFollow, Qualtrics, app-store reviews, and other feedback sources. Organize qualitative and quantitative feedback into recurring themes, customer needs, experience gaps, and emerging areas of concern
• Customer, App-Store, and Market Insights: Analyze app ratings, reviews, sentiment, feedback trends, and relevant market signals to identify recurring patterns
• Monitor competitor ratings, reviews, keywords, and experience trends
• Develop concise insight packets that explain what customers are reporting, how themes are changing, and where additional product investigation may be needed
• AI-Enabled Reporting and Automation: Identify opportunities to use approved AI and a

📌 Senior Digital Product Manager (Hyderabad)
🏢 UnitedHealth Group
📍 Hyderabad