Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
Facility Executive – Soft Services
Key Responsibilities
• Housekeeping Management• Oversee daily housekeeping operations to ensure cleanliness and hygiene standards.
• Monitor cleaning schedules, inventory of consumables, and ensure timely replenishment of supplies.
• Guest Management• Manage front office and guest relations, ensuring a welcoming environment for all visitors and clients.
• Coordinate with security and reception for smooth guest entry and exit.
• Event Management• Support planning and execution of client/office events, ensuring all operational aspects are managed (venue setup, housekeeping, logistics).
• Liaise with vendors and internal teams for successful event delivery.
• Vendor & Contract Management• Supervise third-party contractors for housekeeping, pantry, and related services.
• Monitor contract performance and handle service audits.
• Administrative & Process Compliance• Maintain records, stock reports, meeting minutes, and monthly soft services reports.
• Monitor petty cash and vendor invoice processing as per company standards.
• Health, Safety & Crisis Management• Assist in emergency procedures, health & safety compliance, and business continuity planning for soft services.
• Continuous Improvement• Identify and implement opportunities for improving soft service delivery and client satisfaction.
• Perform regular audits to ensure KPIs and SLAs are met.