Req ID: 375173

NTT DATA strives to hire exceptional, cutting-edge and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Systems Support Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Job Description – Tier 1 (4 5 6)
Job Responsibilities:
• Gather requirements, analyze technical networking issues and provide options and recommendations.

• Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area.

• Supporting customer environments on 24x7x365 basis.

Mandatory:

• Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF.

• Knowledge of Network Monitoring Tools i.e Voyence, Solarwind

• Network support and/or Network operations experience of 1-3 years

• Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines





• Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept.

• Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network

• Advanced knowledge and troubleshooting skills to support wireless infrastructures.

• Advanced skills in gathering requirements and designing/implementing/supporting network solutions

• Advanced skills and knowledge and adherence to Change Management processes

• Excellent communication skills, both written and oral

• Strong customer service skills; interfaces with customers, end users, partners and associates

• Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals

Experience :-
1-2 years

📌 Systems Support Senior Associate (Noida)
🏢 NTT DATA Services
📍 Noida