We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service in an international voice process environment. This role involves handling inbound calls from customers, addressing their inquiries, and resolving issues efficiently. As a Customer Support Executive, you will play a crucial role in ensuring customer satisfaction and maintaining the company's reputation for excellent service.

Key Responsibilities:
- Handle inbound calls from customers, providing assistance and support in a professional manner.
- Address customer inquiries and resolve issues related to products and services.
- Maintain a high level of customer satisfaction by delivering timely and effective solutions.
- Document customer interactions and feedback accurately in the system.




- Collaborate with team members to improve processes and enhance customer experience.
- Stay updated on product knowledge and company policies to provide accurate information to customers.

Required Skills:
- Strong communication skills in English, both verbal and written.
- Ability to handle customer queries with patience and empathy.
- Familiarity with international voice processes and customer support best practices.
- Problem-solving skills and the ability to think on your feet.
- Basic computer skills and proficiency in using customer support software.

If you are passionate about helping customers and have the required skills, we encourage you to apply for this exciting opportunity to be part of our agile team.

📌 Customer Support Executive (Pune)
🏢 GHRS TRAINING
📍 Pune