Customer Service Executive (Navi Mumbai)

Customer Service Executive (Navi Mumbai)

07 Oct
|
GHRS TRAINING
|
Navi Mumbai

07 Oct

GHRS TRAINING

Navi Mumbai

We are seeking a motivated and enthusiastic Customer Service Executive to join our team in Maharashtra. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met effectively and efficiently. This role requires a proactive approach to sales and customer engagement, with a focus on building robust relationships with customers.

Key Responsibilities:
- Handle customer inquiries and provide accurate information regarding products and services.
- Engage in cold calling to generate new leads and sales opportunities.
- Assist customers with their banking needs and provide support for any issues they may encounter.
- Maintain a high level of customer satisfaction by addressing concerns and resolving issues promptly.
- Collaborate with team members to achieve sales targets and improve service delivery.




- Document customer interactions and feedback to enhance service quality.

Required Skills:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic knowledge of banking products and services is a plus.
- Proficiency in customer service principles and practices.
- Sales experience, particularly in cold calling, is advantageous.

If you are passionate about customer service and looking to start your career in a dynamic environment, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding service and support to our valued customers.

📌 Customer Service Executive (Navi Mumbai)
🏢 GHRS TRAINING
📍 Navi Mumbai

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