We are seeking an experienced International Voice Manager to lead our voice operations in Maharashtra. The ideal candidate will have a strong background in managing international voice services, ensuring high-quality customer interactions and operational efficiency. As an International Voice Manager, you will be responsible for overseeing the daily operations of our voice team, implementing best practices, and driving performance improvements.

Key Responsibilities:
- Manage and lead the international voice team, ensuring adherence to service level agreements and quality standards.
- Develop and implement strategies to enhance customer experience and operational efficiency.
- Monitor team performance metrics and provide coaching and feedback to team members.




- Collaborate with cross-functional teams to align voice operations with overall business objectives.
- Stay updated on industry trends and best practices in international voice services.

Required Skills:
- Proven experience in managing international voice operations.
- Robust leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze performance data and implement improvements.
- Knowledge of customer service best practices in the voice domain.

If you are a results-driven professional with a passion for international voice services, we encourage you to apply for this exciting chance.

📌 International Voice Manager (Pune)
🏢 CONVERSE PLACEMENT SERVICES INDIA PRIVATE
📍 Pune