07 Oct
|
Impetus Career Consultants Private
|
Delhi
07 Oct
Impetus Career Consultants Private
Delhi
We are seeking a dedicated and enthusiastic Customer Service Executive for our International Voice Process team. This role is crucial in providing exceptional customer service to our clients across various international markets. The ideal candidate will possess strong communication skills and a passion for helping customers resolve their inquiries effectively.
Key Responsibilities:
- Handle inbound and outbound calls from customers, addressing their queries and providing solutions in a timely manner.
- Maintain a high level of professionalism and customer service during all interactions.
- Document customer interactions accurately in the system to ensure seamless follow-up and resolution.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Participate in training sessions to enhance product knowledge and customer service skills.
Required Skills:
- Excellent verbal communication skills in English.
- Ability to work in a fast-paced workplace and handle multiple tasks simultaneously.
- Strong problem-solving skills and a customer-oriented mindset.
- Previous experience in a BPO or customer service role is a plus but not mandatory.
- Familiarity with international voice processes is advantageous.
If you are looking to build a career in customer service and are excited about working in a dynamic environment, we encourage you to apply. Join our team and contribute to delivering outstanding service to our international clientele.
📌 Customer Service Executive - International Voice Process (Delhi)
🏢 Impetus Career Consultants Private
📍 Delhi