1.Position ObjectiveCSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.2.Business environmentVertical: OperationsProcess Name: SeattleScope: Customer Service3.Organization chartReporting To: Team Leader
📌 Customer Service Domestic Voice Versant Team Member-BPS (India)
🏢 Hexaware
📍 India
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