Job Purpose

The Development Program Manager will lead the design, development, and implementation of an integrated

cloud framework and Managed service automation platform that spans the full quote-to-cash lifecycle. This role

bridges business, engineering, and operations to ensure seamless integration of provisioning, billing,

monitoring, and lifecycle management tools across the cloud and Managed Service ecosystem.

Role Description

Key Responsibilities

• Program Leadership & Delivery
• Drive the end-to-end delivery of the Cloud Framework and Tools Integration program, ensuring alignment with business goals, timelines, and budget.
• Manage the full quote-to-cash automation cycle, integrating sales quoting, provisioning, orchestration, billing, and reporting systems.
• Define program roadmap, milestones, and success metrics, and ensure timely execution by coordinating multiple workstreams.
• Establish governance, sprint planning, and tracking mechanisms for development, testing, and deployment phases.
• Framework & Toolchain Integration
• Collaborate with engineering,



architecture, and product teams to define a unified cloud management framework.
• Lead integration of core tools across domains — CRM, ERP, Billing, Cloud Orchestration, Monitoring, and Customer Portals.
• Oversee API integration, automation workflows, and data synchronization between systems to deliver a frictionless operational flow.
• Ensure platform scalability, security, and compliance with internal and regulatory requirements.
• Continuous Improvement
• Establish KPIs for operational efficiency, time-to-provision, and automation effectiveness.
• Drive continuous improvement initiatives to optimize processes and reduce manual intervention.
• Introduce DevOps, FinOps, and AI Ops practices into the automation and operations layer where feasible.

Experience & Educational Requirements

Qualifications and Experience

EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)

BE/B

📌 Technical Program manager (Chennai)
🏢 Larsen and Toubro
📍 Chennai