Req ID: 393352

NTT DATA strives to hire exceptional, creative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Production Support Engineering / Site Reliability Engineering (SRE) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

• Responsible for support functions and driving the execution of multiple Application/Platform support services including incident triage, root cause analysis, change evaluation-execution-validation, deployment management, BCP and risk & vulnerability management, patching, monitoring.

• Provides on-call production support of Mission Critical applications and resolve issues within RTO.

• Leverage diagnostic tools to maintain, troubleshoot and restore service or data to systems

• Bring in engineering, operational management in various domains like AI & Cloud

• Champion continuous improvement to drive stability and operational excellence

• Work with SRE mindset.



Building Automated solutions for daily redundant production support activities.

• Ability to understand and escalate issues efficiently and appropriately. Identify system bottlenecks and opportunities for process improvements

• Communicate, co-ordinate and collaborate with multiple support teams and stakeholders

Required Qualifications:

• Must have 12+ Years of Production Support experience

• Proven experience implementing SRE processes in support teams

• Experience supporting applications using Python stack

• Knowledge and understanding of technology infrastructure: data center, network, storage, and compute domains.

• Hands on experience on GCP with certification

• hands-on experience in configuring, managing, and optimizing GPU-based infrastructure and environments for AI/ML workloads.

• Proven expertise in diagnosing and resolving capacity, performance, and scalability issues associated with AI and machine learning workloads.

📌 Production Support Engineering (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru