Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.
Internship Opportunity
WSAudiology is looking to hire a Technical Support Intern in Hyderabad to support our Product Engineering organization. This role will work closely with Development and QA teams by assisting with hearing aid device setup, firmware management, test environment preparation, issue reproduction, and day-to-day engineering operations.
This internship provides hands-on exposure to hearing aid products, engineering workflows, testing processes, Azure DevOps, and automation initiatives while supporting teams in delivering high-quality software and firmware releases.
What You Will Do
Support Development and QA Activities
• Support Development and QA teams with hearing aid fitting, device setup, firmware upgrades and downgrades, build installation,



and test workplace preparation.

• Assist in maintaining testing readiness by ensuring devices, firmware versions, and tools are properly configured and available.

• Support verification activities by preparing required hardware and software configurations.

• Help coordinate engineering support activities to enable efficient development and testing cycles.

Support Issue Investigation and Troubleshooting
• Reproduce reported defects and Change Requests (CRs) in controlled test environments.

• Collect logs, screenshots, diagnostic data, and other relevant information to support investigations.

• Assist developers and testers in debugging and troubleshooting activities.

• Document findings and communicate observations clearly to engineering teams.

Manage Engineering Tools and Assets
• Maintain and track test devices, hearing aids, firmware versions, user accounts, and engineering tools.

• Support

📌 Technical Support Intern (Hyderabad)
🏢 WSA APAC
📍 Hyderabad