Responsibilities
Team Handling and Shift Management:
• Coordinate team activities, assigning tasks, and overseeing shift schedules to maintain smooth and continuous airport operations.
• Effective team handling and shift management are crucial for minimizing delays, maintaining safety standards, and enhancing overall airport efficiency.
• Optimize shift schedules and manpower allocation to manage peak times and minimize operational disruptions.
Compliance with Safety and Regulatory Standards:
• Conduct regular safety audits and ensure that airside operations adhere to current safety regulations and industry standards.
• Implement and enforce safety protocols, and manage training programs to keep staff updated on compliance requirements.
Emergency Response and Incident Handling:
• Develop and lead emergency response plans, coordinating with response teams and emergency services during incidents.
• Quickly address and resolve emergencies to minimize disruptions and ensure staff readiness for emergency situations.
Coordinate with Airlines and Ground Services:
• Facilitate communication between the airport, airlines, and ground service providers to ensure smooth operational flow.
• Address and resolve any operational issues or special requests from airlines, ensuring adherence to airport procedures.
Monitor and Report on Airside Performance Metrics:
• Track and report on key performance indicators such as aircraft movements, Safety Violations and preliminary investigation undertaken for incidents/accidents to assess airside operational efficiency.
• Analyse performance data and generate reports for senior management to support strategic decision-making.