Job Description
Customer Support Associate – International Chat billing
Location: DLF 2, Rajarhat, Kolkata
Industry: International BPO / Telecommunications
Job Type: Full-Time | Work From Office
Salary: Up to ₹4.8 LPA + Incentives
Job Overview:

Join a leading multinational telecommunications company and build your career in international customer support and chat sales. We're looking for agile professionals who can engage customers through live chat, provide excellent service, and drive upselling opportunities.

Key Responsibilities:
• Handle international customer queries via live chat
• Billing process products/services to customers
• Deliver exceptional customer experience and issue resolution
• Meet sales and quality targets
• Collaborate with internal teams to ensure customer satisfaction
Requirements




Minimum 1 year of International BPO Chat billing experience
Excellent written and spoken English
Undergraduate/Graduate/Postgraduate candidates can apply
Only female candidates can apply. Comfortable with rotational 24/7 shifts Must be based in Kolkata and willing to work from the office
Benefits

- Performance Incentives

- Both-side Cab Facility

- Shift Allowances

- High Medical Insurance Coverage

- Internal Job Postings (IJP) & Career Growth Opportunities

Requirements
Minimum 1 year of experience in an international BPO (chat billing process) Strong command over English – both written and verbal only female candidates can apply Basic technical knowledge is a plus Flexible to work in 24/7 rotational shifts

📌 International BPO Chat process in Kolkata (India)
🏢 2COMs
📍 India