Essential:

- Education: Tertiary degree in Computer Science, Software Engineering, or a related field.
- Experience: Minimum of 6 years of hands-on software development experience with demonstrated technical leadership on production systems.
- Core Technologies: Deep expertise in C#, .NET, NHibernate or Entity Framework, Node.js, Typescript/JavaScript frameworks (React, HTML, CSS) or React Native.
- Data and Cloud: Solid working knowledge of Microsoft SQL Server, AWS services, and REST/SOAP integration architectures.
- Engineering Tools: Proficiency with Git-based version control, CI/CD deployment pipelines, and secure coding principles.
- Problem Solving: Proven ability to diagnose the most complex technical issues, lead root cause analysis, and resolve defects in high-availability systems, with sound judgment under pressure during store-impacting incidents.
- Continuous Support: Experience leading incident and problem management within ITIL-aligned environments, driving permanent root cause remediation.
- Collaboration: Proven ability to coach engineers, conduct architectural design reviews, and establish quality and testing standards within an agile team.

Preferred:

- Retail Domain: Experience supporting retail technology systems where downtime has direct revenue impact, including POS, payment flows, or store device fleets.
- Mobile and Device Platforms: Working knowledge of mobile and device application frameworks (e.g. Cordova or native Android/iOS).

Up-to-date Tooling: Experience working with AI-assisted engineering tools and automated test frameworks.
In this role you will:





Software Engineering and Technical Delivery:

- Design, build, test, and release changes to Stores applications and integrations, including the most complex and highest-risk work, meeting agreed quality standards and delivery timeframes.
- Develop solution approaches where no established pattern exists and set the engineering patterns the pod follows.
- Own detailed technical designs for Stores pod initiatives, and review and challenge designs produced by others to uphold architectural integrity.
- Act as the primary technical reference point for the pod, guiding technical implementation across the Stores application suite.

Production Stability and Operational Support:

- Diagnose and resolve the most complex incidents and defects across Stores systems, conducting root cause analysis and implementing permanent preventative fixes.
- Account for operational health and performance of the full pod-owned Stores application suite, recognising that Stores system downtime directly impacts retail trading.
- Participate in the team on-call roster, providing after-hours support and incident response as required, acting as escalation point for critical store system incidents.




- Own the integrity of disaster recovery plans and operational documentation across all Stores applications and integrations.

Quality Engineering and Secure Development:

- Write and maintain comprehensive automated test suites, treating test coverage as an integral component of delivery rather than a separate phase.
- Establish, embed, and govern pod release and testing standards to minimise change failure rates and defect escapes.
- Participate in peer code reviews, setting the quality bar and ensuring architectural alignment across application repositories.
- Apply Officeworks secure coding, cybersecurity, and privacy standards across all engineering deliverables, raising design-level security risks and ensuring pod compliance with enterprise security baselines.

Collaboration and Capability Building:

- Participate actively in pod planning, stand-ups, retrospectives, and agile delivery ceremonies, contributing to shared operational ownership.
- Leverage AI-assisted engineering tools as standard practice during code generation, test automation, and refactoring, maintaining rigorous human peer review as the commit gate.
- Pick up engineering tasks outside primary technical specialisations when required to unblock pod delivery commitments.
- Coach Engineers and Associate Engineers through code reviews, pair programming, and design walkthroughs to uplift technical capability.
- Own the pod's Definition of Done and shape pod ways of working including ownership boundaries with central technology functions, documenting Stores systems, architecture, and operational procedures.

📌 Senior Engineer - Stores (Mobile Application Development) (Bengaluru)
🏢 Officeworks
📍 Bengaluru