Essential:

- Education: Tertiary degree in Computer Science, Software Engineering, or a related field.
- Experience: Minimum of 4+ years of professional experience in software engineering, with direct accountability for production system support.
- Core Technologies: Working proficiency in at least one of C#, .NET, NHibernate or Entity Framework, Node.js, Typescript/JavaScript frameworks (React, HTML, CSS) or React Native.
- Data and Cloud: Working knowledge of Microsoft SQL Server, AWS services, and REST/SOAP integration architectures.
- Engineering Tools: Solid working knowledge of Git-based version control, CI/CD deployment pipelines, and secure coding principles.
- Problem Solving: Proven ability to troubleshoot complex technical issues, perform root cause analysis, and resolve defects in high-availability systems.
- Continuous Support: Experience in ITIL-aligned incident and problem management, with a track record of driving root cause remediation.
- Collaboration: Solid written and verbal communication with a track record of effective collaboration across distributed teams and locations.

Preferred:

- Retail Domain: Experience supporting retail technology systems where downtime has direct revenue impact, including POS, payment flows, or store device fleets.
- Mobile and Device Platforms: Working knowledge of mobile and device application frameworks (e.g. Cordova or native Android/iOS).
- Modern Tooling: Experience working with AI-assisted engineering tools and automated test frameworks.Software Engineering and Technical Delivery
- Design, build, test, and release changes to Stores applications and integrations working independently within established patterns, meeting agreed quality standards and delivery timeframes.
- Execute core engineering deliverables independently within established patterns,



escalating promptly where delivery standards or technical approaches are undefined.
- Produce detailed technical designs for assigned work packages and contribute actively to broader pod design and architecture discussions.
- Take on progressively broader technical scope across the Stores application suite.

In this role you will:

Production Stability and Operational Support:

- Investigate and resolve production incidents and system defects across Stores systems, performing thorough root cause analysis to prevent recurrence.
- Maintain operational health and resilience for assigned components, recognising that Stores system downtime directly impacts retail trading.
- Participate in the team on-call roster, providing after-hours support and incident response as required.
- Maintain disaster recovery plans and operational documentation across assigned Stores applications and integrations.

Quality Engineering and Secure Development:

- Embed automated testing into everyday development workflows, treating test coverage as an integral component of delivery rather than a separate phase.
- Apply and reinforce pod release and testing standards to minimise change failure rates and defect escapes.
- Participate in peer code reviews to maintain high quality, consistency, and alignment across application repositories.
- Apply Officeworks secure coding, cybersecurity, and privacy standards across all engineering deliverables, identifying and remediating vulnerabilities in application code.

Collaboration and Capability Building:

- Participate actively in pod planning, stand-ups, retrospectives, and agile delivery ceremonies, contributing to shared operational ownership.
- Leverage AI-assisted engineering tools as standard practice during code generation, test automation, and refactoring, maintaining rigorous human peer review as the commit gate.

📌 Engineer - Stores (Bengaluru)
🏢 Officeworks
📍 Bengaluru