About the Opportunity
A dynamic tech consultancy in the SaaS and enterprise CRM solutions space, we help mid-market and Fortune 500 clients maximize ROI from Salesforce ecosystems. We architect, customize, and optimize end-to-end CRM workflows—delivering scalable, automation-driven platforms that elevate sales, service, and marketing alignment with measurable business outcomes.
Role & Responsibilities
- Configure and maintain Salesforce Orgs including users, roles, profiles, permission sets, and sharing rules.
- Design and deploy automation workflows, process builders, flows, and approval processes to streamline business operations.
- Collaborate with business stakeholders to translate requirements into scalable Salesforce solutions using declarative tools.
- Manage data integrity through import/export, validation rules, duplicate management, and data cleanup initiatives.
- Support Salesforce CPQ,
Service Cloud, or Marketing Cloud modules based on project needs.
- Document configurations, provide user training, and troubleshoot ticketed issues within SLA timelines.
- Hybrid work model with flexible in-office days per week.
- Access to Salesforce certification sponsorship and upskilling programs.
- Opportunity to work with global clients across BFSI, Healthcare, and Retail sectors.