• Monitoring & Triage:• Actively monitor message execution, queue build-ups, dead-letter queues (DLQ), and subscriptions within SAP Event Mesh and SAP Integration Suite.
• Track API consumption, response times, and error spikes using SAP API Management analytical dashboards.

• Incident & Problem Management:• Perform root-cause analysis (RCA) on failed payload transformations, broker connection drops, and adapter connectivity issues within defined SLAs.
• Troubleshoot B2B/EDI transaction failures (e.g., ANSI X12 850/855/856, EDIFACT), EDI mapping errors, and AS2 transmission failures.

• API & Security Maintenance:• Support and maintain API proxies, rate-limiting policies, quota configurations, and API keys/tokens in SAP API Management.
• Manage key stores, renew expiring SSL/TLS certificates, update OAuth client secrets, and maintain SAP Cloud Connector endpoints.

• Queue & Event Management:• Manage message queues, handle unconsumed events, re-trigger stuck event-driven messages, and adjust queue subscriptions in Event Mesh.





• Minor Enhancements & Trading Partner Onboarding:• Perform minor bug fixes, update EDI value mappings, and adjust schema definitions without disrupting existing production interfaces.
• Assist with operational onboarding and connection testing for recent trading partners (AS2, SFTP, VAN setups).

• 4+ years of operational and production support experience across SAP CPI / SAP Integration Suite.
• Event-Driven Architecture: Hands-on operational experience with SAP Event Mesh (queues, topics, webhooks, dead-letter handling, AMQP protocol).
• API Management: Solid working knowledge of SAP API Management (API proxies, policies like API Key, Quota, Spike Arrest, and CORS handling).
• B2B / EDI Support: Experience troubleshooting EDI standards (ANSI X12, EDIFACT), AS2 adapters, value mappings, and trading partner communication logs.
• Core CPI Capabilities: Hands-on experience with SAP Cloud Connector, message processing logs (MPL), payload tracing,

📌 Spclst, Enterprise Systems Integration (Bengaluru)
🏢 Carrier
📍 Bengaluru