Thank you for considering a career at Ensemble Health Partners India

Ensemble Health Partners - The single solution for a frictionless revenue cycle with the purpose of redefining the possible in healthcare by empowering people to be the difference. Our India Office is an extension of Ensemble’s team and culture designed to augment and enhance our talent and skill base in Revenue Cycle Management in addition to our long-standing presence in technology. Leveraging our platform of services, technology, business intelligence and analytics, our teams are creating and maintaining innovative products and systems to help our revenue cycle operators achieve the most efficient, ideal outcomes for our clients. Our teams are certified in revenue cycle best practices and are supporting end-to-end RCM operations. We are at the forefront of innovation using cutting-edge technology to drive meaningful impact in the Revenue Cycle Management landscape. As a leading player in the industry, we offer an workplace that fosters growth, creativity, and collaboration, where your expertise will be valued,



and your contributions will make a difference.

The Opportunity:

The Service Desk Representative provides technical support and assistance to end users, ensuring timely resolution of issues that impact business operations within a healthcare revenue cycle environment. This role focuses on troubleshooting hardware, software, and application problems, maintaining accurate documentation, and delivering a positive user experience. The position operates with moderate independence and contributes to improving service desk processes and efficiency. Responds to incoming service requests and incidents by diagnosing and resolving routine technical issues within established service-level agreements. Troubleshoots hardware, software, and application problems using approved tools and documented procedures. Escalates complex issues to appropriate technical teams while maintaining ownership until res

📌 Representative, Service Desk (India)
🏢 Ensemble Health Partners
📍 India