- Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
- Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, and guest service.
- Monitor and supervise service flow in the assigned outlet.
- Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
Food & Beverage Planning
- Assist the Asst. Food & Beverage Service Manager to plan & execute the operations of the assigned outlet.
- Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
Operational Management
- Assist the Asst. Food & Beverage Manager in sales promotion by organizing events and food festivals for the assigned outlet.
- Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
- Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
- Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
- Ensure that the team adheres to the company's uniform and hygiene standards.
- Ensure that quality is maintained in all aspects of the work and as per the standards.
- Ensure to continuously delight the customers by offering trend setting and cutting-edge products and services.
- Handle additional responsibilities as and when delegated by Management.