Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, straightforward, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Forward Deployed Engineer (AI)
About the Team:
Mastercard's Business & Market Insights (B&MI;) group empowers organizations to achieve growth and innovation goals by providing unparalleled data-driven insights and advanced analytics. By leveraging proprietary data and global expertise, B&MI; helps businesses make smarter, more informed decisions that drive profitability and success. We turn complex data into actionable strategies that lead to better outcomes and sustained competitive advantage.
We are currently looking for a Lead Forward Deployed Engineer (AI) for the Operational Intelligence Program within the B&MI; group. This role exists at the boundary between customer and product - /ou embed with clients before a single line of production code is written, validate whether an AI solution actually solves the business problem, and hand a scoped, evidence-backed brief to the product and engineering teams that build it. You are a builder first, but your deliverable is clarity, not code.
Roles and Responsibilities:
- Embed directly with issuer and acquirer clients to understand their operational workflows, surface pain points, and identify where AI-driven automation or intelligence creates measurable business value.
- Design and build rapid proof-of-concept prototypes - agentic pipelines, conversational interfaces, analytical tools - scoped deliberately to test a specific business hypothesis, not to be production-ready.
- Translate ambiguous c
📌 Lead Forward Deployed Engineer (Pune)
🏢 Mastercard
📍 Pune
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