A1 to A3
• Average PMI (last 6 months)/PMS rating 3 and above

• 2 years in current role

• No Warning Letter issued in the past 6 months

• Mandatory E-learning courses certified wherever applicable

A2 to A3
Or
P1 to P2
• Average PMI (last 6 months)/PMS rating 3 and above
• 1 year of exp in the current role
• No Warning Letter issued in the past 6 months
• E-learning mandatory courses certified wherever applicable

Responsibilities
Role - Team Leader – Operations (JD – TL Ops)
Lead and manage a team of associates to deliver high-quality service, meet client expectations, and achieve operational targets.
Key Responsibilities
• Team Supervision: Allocate tasks, monitor performance, and ensure SLA/KPI adherence.
• Client Handling: Manage escalations and maintain robust client relationships.
• Training & Coaching: Develop team skills and support growth.
• Process Improvement: Drive efficiency and optimize workflows.
• Quality Control: Ensure compliance with standards and policies.

Skills
• Leadership, Communication, Analytical, Time Management and Adaptability

Qualifications
HSC .

Qualifications
12/undergraduate

📌 Team Leader (Bengaluru)
🏢 Digitide Solutions
📍 Bengaluru