Job description:
Job Description Role- Senior Associate (Digital Operation Training)
Band - B1
Location - Chennai & Pune
Shift Timming - Night Shift
Qualification - Graduate degree required; Marketing, Advertising, Media, Business, Communications, Analytics, or related discipline preferred
Experience - 3-6 years in Digital Marketing Operations, Advertising Operations, Campaign Operations, Training, Knowledge Management, Quality, or Learning & Development; hands-on digital operations experience strongly preferred.
Roles & Responsibility
• Deliver onboarding, process, platform, refresher and upskilling programs; administer assessments and certifications.
• Monitor trainee performance during training and nesting Maintain attendance, learning and certification records; update SOPs, job aids and knowledge repositories.
• Support transition and knowledge transfer; identify learner gaps; Partner with Operations and Quality on targeted learning interventions.
• Support cross-skilling and training-effectiveness reporting.
• Digital marketing and advertising operations knowledge.
• Instructor-led and virtual training; process and platform training.
• Assessments and certifications; trainee coaching; SOP, job-aid and knowledge-content maintenance.
• Training trackers and documentation; learner-gap identification. PowerPoint, Excel, Word and collaboration tools
Positive To Have Skiils:- Google Ads, Meta Ads Manager, Google Analytics, DV360, CRM and workflow tools; LMS, knowledge-management and authoring tools; e-learning, simulation or video content; Digital Marketing or Train-the-Trainer certification; transition and centralization experience
Certifications and AssessmentsStandard Trainer Assessment & Domain Certification
B2 - Domain Process Training Certification
Role- Senior Associate (Digital Operation Training)
Band - B1
Location - Chennai & Pune
Shift Timming - Night Shift
Qualification - Graduate degree required; Marketing, Advertising, Media, Business, Communications, An
📌 TRAINER (Chennai)
🏢 Wipro
📍 Chennai