Team Leader Gurugram, India;Chennai, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Team-Leader_26015643) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Team-Leader_26015643) Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Team-Leader_26015643) **Bank of America employees are required to meet all** **posting eligibility requirements** **prior to applying for any new position.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba_continuum/job/GURUGRAM-HARYANA/Team-Leader_26015643) **Job Description:** **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** EMEA Equities process in GBS will support Matching / settlements / Fails management /Reconciliation and Collateral management. Support regulatory and audit requests to both internal business partners and External Regulators. Maintain and record all activities in accordance to pre-established SEC record and retention format. **Job Description*** · Fail investigation and remediation for failing trades. · Interact closely with internal and external teams to manage Fails and Breaks and Collateral. · Prioritize, investigate and add commentary to Fails and Breaks. · Create managerial reports, workload statistics, and provide value-added analysis to the business. · Taking additional initiatives apart from daily activities · Drive Change - To identify workflow/systems inefficiencies and come up with new ideas for improvement and share the best practices with the team.



**Responsibilities*** · Good understanding of Global Capital Markets especially for Equities & Fixed Income products · Ability to maintain good connect with LOB partners and able to handle Issues and Escalations independently. · To contribute towards consistent delivery on Business metrics along with other new responsibilities and setting higher standards of self and Team performance · Excellent Communication skills both written & spoken. · Analytical thinking & logical reasoning for rational decision making. · An understanding of Project Management and Six Sigma concepts & tools · Build productive teams that works effectively together to achieve or exceed set operational targets & client Service Level Agreements (SLA's) · To create improvements in business processes by contributing ideas and implementing agreed changes into the team's day-to-day operations · To perform all tasks following company policy and procedures, including legal & regulatory requirements, and to prescribed company standards. · Act as a process SME and ensure to be morale booster for the team. · Understanding of Business Continuity Management · Act as a catalyst in mentoring and grooming team members and prepare them for higher responsibilities. · To provide coaching & support to individuals to develop their skills, acting as a role model for excellent behavior and performance. · Encourage two-way communication with the team. · Liaise with LOB effectively to manage the service delivery is in line with the SLA. · Experience in handling the monthly deliverables like Dashboards/Risk Matrix etc. · Ensure contingency plans / flexibility in staff levels to manage workload in adverse conditions (e.g. sickness, holidays etc) **Requirements*** · Excellent organizational skills are required with the ability to prioritize daily workload, work accurately and efficiently under pressure. · To be able to communicate effectively. · Capital Market Knowledge **Education** : Graduate/Postgraduate · **Experience Range** : 2-5 years **Foundational Skills*** · Good understanding of Global Capital Markets especially for Equities / Exchange traded funds & Fixed Income products. · Knowledge of Trade Life Cycle. **Desired Skills*** · Excellent organizational skills are required with the ability to prioritize daily workload, work accurately and efficiently under pressure. · To be able to communicate effectively. **Work Timings* -** 13:30 PM to 22:30 AM IST **Job Location* -** GGM Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment chance, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition,



marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason. Investment products offered through MLPF&S; and insurance and annuity products offered through MLLA: **Are Not FDIC Insured** **Are Not Bank Guaranteed** **May Lose Value** **Are Not Deposits** **Are Not Insured by Any Federal Government Agency** **Are not a condition to Any Banking Service or Activity** Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S;" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S; is a registered broker-dealer, registered investment adviser, **Member SIPC** and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp."). Bank of America Private Bank is a division of Bank of America, N.A. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. © 2026 Bank of America Corporation. All rights reserved.

📌 Team Leader (Gurugram)
🏢 Bank Of America
📍 Gurugram