JOB Description:
We are looking for an enthusiastic and customer-focused Enterprise Onboarding Intern who will support the onboarding and training of enterprise clients. The candidate will work closely with customers to help them understand the platform, ensure smooth onboarding, and drive product adoption.
RESPONSIBILITIES:
Develop a deep understanding of the company’s product offerings and ecommerce operations
Understand customer business workflows and onboarding requirements
Conduct training and onboarding sessions for new enterprise customers
Educate customers on product features, functionalities, and best practices
Ensure smooth and timely onboarding experience for customers
Drive maximum feature adoption through practical learning and continuous support
Maintain daily/weekly onboarding and training status reports
Coordinate with internal teams for issue resolution and customer support
SKILLS:
Strong verbal and written communication skills
Professional and customer-centric approach
Interest in ecommerce operations, SaaS products, and customer training
Robust analytical and problem-solving mindset
Basic knowledge of Microsoft Excel
Willingness to learn technical workflows and customer onboarding processes
EDUCATION:
B.Tech, BCA, or MBA.
WHY UNICOMMERCE:
Contribute to the evolution of our product portfolio atop our high performing SAAS platform. We help sellers & enterprises around the world automate their ecommerce operations via a suite of products: multi-channel order and inventory management, warehouse & vendor management, Omni-channel etc.
Work in a tight-knit high performance team, alongside strong problem solvers graduated from IITs/NITs and other Tier 1 colleges. We have a flat hierarchy. Take end to end ownership of business projects and product features.