We are looking for an experienced Microsoft MSP Engineer to work as a dedicated resource supporting a multi-company Windows and Microsoft 365 environment. The role requires strong Microsoft 365 and SharePoint expertise along with hands-on IT administration, troubleshooting, security, and integration experience.
Key Responsibilities

•⁠ ⁠Administer Microsoft 365 including users, groups, licenses, Exchange Online, Teams, OneDrive and SharePoint.
•⁠ ⁠Manage user onboarding, offboarding, role/access changes and Move/Add/Delete requests.
•⁠ ⁠Administer and optimize SharePoint sites, permissions, taxonomy, automation and workflows.
•⁠ ⁠Manage and troubleshoot cross-tenant Microsoft 365 and SharePoint access across multiple companies.
•⁠ ⁠Handle Windows devices, application installation/conflicts, printers, scanners and general IT troubleshooting.
•⁠ ⁠Manage Entra ID, MFA, Conditional Access and security policies.
•⁠ ⁠Manage endpoint security, EDR, OS/application patching and device security.
•⁠ ⁠Manage Microsoft 365 backup for Exchange, SharePoint and OneDrive, including restore testing.




•⁠ ⁠Manage domains, DNS and email deliverability requirements.
•⁠ ⁠Support VoIP/3CX administration, including user provisioning and removal.
•⁠ ⁠Build and maintain API-based integrations and automations between existing business systems; custom software development is not required.
•⁠ ⁠Track software/license usage and maintain IT systems and technical documentation.
•⁠ ⁠Manage support tickets according to defined SLA and severity levels.
•⁠ ⁠Assist with ongoing IT projects and maintain the organization's IT roadmap.
Required Skills

•⁠ ⁠3-4 years of Microsoft 365 / Office 365 Administration experience.
•⁠ ⁠Robust hands-on experience with SharePoint Online and SharePoint administration.
•⁠ ⁠Strong knowledge of Entra ID, Exchange Online, Teams, OneDrive and PowerShell.
•⁠ ⁠Experience managing multi-tenant/cross-tenant Microsoft environments.
•⁠ ⁠Experience with Windows endpoint management,

📌 Microsoft 365 / SharePoint MSP Engineer (Ahmedabad)
🏢 APCONS INFOTECH PRIVATE
📍 Ahmedabad