Phone Support Specialist (India)

Phone Support Specialist (India)

08 Oct
|
Revolut
|
India

08 Oct

Revolut

India

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Excellent Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers,



working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.

We’re looking for a Support Specialist to take ownership of customer issues, think deeper to find solutions, and contribute to the way we support our customers every day.

To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.

Up to shape what's next in finance? Let's get in touch.

What You’ll Be Doing

• Providing customers with a seamless experience to ensure confidence in using our features
• Delivering customer support over the phone
• Representing Revolut by ensuring professional and consistent communication with customers
• Collaborating with international teams to resolve customer issues

What You'll Need

• A bachelor's degree (must be able to provide at least a provisional certificate)
• 18+ months of customer service experience
• Fluency in English (C1

📌 Phone Support Specialist (India)
🏢 Revolut
📍 India

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