Empathetic, listening, trusting your team, supporting, reachable/ approachable, inspiring, catalysing
the overall workflow, mentoring designers with relevant metrics like design inputs, communication
etc.
Responsibilities & Expectations
The role is about leading the pool of designers at the Experience Centre you’re allocated to ensure:
• To bridge the gap between the organisation & the client at any point in time during the
design phase
• Designers are happy and feel balanced with their work-life
• Customers are getting a top-notch experience with respect to commitments versus
deliverables
• Design experience is top-notch with regard to the inputs provided by the designers to the
clients
• Responsible for projected revenue collection with a happy & sorted conclusion
• Zero compromises towards the work quality
• Impeccable communication in writing for information, progression and design phases
• Mentor for the designers, setting robust examples on,’ How, When & What to do?’
• Timely response to the designers about their concerns with the organisation
• Timely response to the clients about their open concerns within the pre-defined TAT
• Learning of the designers about ongoing, latest and upcoming design trends
• Taking care of your own projects as Lead Designer, if required with the support of Junior ID
depending upon the load count/ revenue
• To take up frequent training as per the case studies identified during escalations and hence
eliminate the repetition
• Overseeing the design process using technical expertise.
• Maintaining integrity among the team
Desired Profile
• Diploma/ Degree in Interior Design or Architecture from a reputed institute
• Minimum 50 projects delivered in the overall experience till date accomplishing the revenue
of minimum 5 Cr order value
• Project Management/ Tracking skills
• Team Management