About the role
We are looking for a Senior Catalog Executive to lead a team of 15 catalog specialists and own the accuracy, speed and quality of our product catalog. You will run day-to-day operations, build a QC dashboard to track and reduce errors, and use Excel and AI tools to automate repetitive work.
This role suits a hands-on people leader who is detail-oriented, communicates clearly across teams, and is always looking for a smarter way to get the job done.
Working hours
Monday to Friday: 11:00 AM – 8:00 PM; Saturday: 11:00 AM – 4:00 PM (WFH)
Key responsibilities -
Team leadership and people management
• Lead, motivate and manage a team of 15 catalog interns and specialists.
• Set clear goals, track individual performance and run regular one-on-ones and feedback sessions.
• Handle performance reviews, recognition and improvement plans.
• Build a positive, accountable team culture with low attrition.
Quality control and error reduction
• Create and maintain a team QC dashboard tracking error rates, error types and accuracy by team member.
• Analyse recurring errors,
find root causes and put corrective actions in place.
• Define quality standards, checklists and SOPs for catalog work.
• Run periodic audits to ensure listings are accurate and consistent.
Operations, bandwidth and leave management
• Plan daily and weekly workload and allocate tasks based on team bandwidth and priorities.
• Manage leave planning, attendance and shift coverage, including Saturdays, so operations run without disruption.
• Meet turnaround times (TAT) and productivity targets.
• Flag capacity risks early and plan backups.
Training and onboarding
• Train recent joiners on catalog processes, tools, quality standards and SOPs.
• Build and update training material and run refresher sessions for the existing team.
• Identify skill gaps and upskill team members.
Communication and collaboration
• Coordinate within the team to keep everyone aligned on priorities and process changes.
• Work
📌 Senior Catalogue Executive (Pune)
🏢 Amber
📍 Pune
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