About the role

NOTO needs a hands-on GM – Supply Chain & Operations to run its day-to-day operating engine: production through 3P manufacturing partners, an unbroken cold chain, and on-time, in-full delivery to every store and customer.
The GM takes the operating plan leadership sets and delivers it daily — through floor presence, disciplined review, and fast escalation when something slips — while building the simple, data-driven systems NOTO needs as it scales.
We're especially looking for someone who has operated through the early high-growth phase of a consumer startup: someone who has taken a brand from founder-led hustle to real operating discipline, and knows firsthand what that transition actually takes.

Key responsibilities
1. Production & 3P Manufacturing
• Own production planning and day-to-day delivery against plan across all contract manufacturing partners — schedules, capacity, raw material availability, and dispatch.
• Manage raw material and packaging procurement to keep production unblocked, and run regular partner reviews against quality and delivery KPIs.

2.



Supply Planning & Fulfilment
• Own end-to-end supply planning from demand signal to availability, working with Sales, Marketing, and Finance on forecasts, launches, and promotions.
• Own fill rate and OTIF by platform, including quick-commerce and D2C channels, and resolve fulfilment issues before they hit customers.

3. Inventory Management
• Own inventory planning and replenishment across raw materials, packaging, and finished goods, balancing availability against working capital.
• Hold stockout % and days-of-stock norms by city and store, and drive down ageing and excess inventory.

4. Cold Chain & Quality
• Own an unbroken cold chain from plant to last mile — temperature monitoring, handover discipline, and rapid root-cause response to excursions.
• Track and reduce product wastage, expiry, and quality rejections, working with QA/QC to hold product specs and food-safety standards.

5. W

📌 General Manager Supply Chain (Mumbai)
🏢 NOTO - Healthy Ice Cream
📍 Mumbai