Position SummaryWe are seeking a detail-oriented, experienced, and proactive Documentation Officer to manage post-sales client file preparation, documentation workflows, and visa application lodgements. The ideal candidate will possess hands-on expertise in handling permanent residency (PR), work permits, and tourist visa documentation for major Western destinations—specifically Canada, Australia, and Germany—along with proficiency in scheduling appointments at VFS Global and respective Embassies/High Commissions.
Key Responsibilities & Core Duties1. Visa & Immigration Documentation Management• PR & Work Visas: Manage end-to-end documentation for Canada PR, Australia PR, and Germany Work Permits, ensuring strict adherence to current immigration laws, checklists, and regulatory guidelines.
• Tourist & Visitor Visas: Handle comprehensive documentation, cover letter drafting, financial proof compilation, and application filing for tourist visas across all major Western countries (e.g., USA, UK, Canada, Australia, Schengen/European nations).
• Quality Control:



Thoroughly audit client credentials, educational transcripts, employment reference letters, financial statements, and civil documents to ensure 100% accuracy before submission.

2. Post-Sales Client Management & Guidance• Client Coordination: Act as the primary post-sales point of contact for clients, guiding them step-by-step through the document collection and file compilation process.
• Visa Success Strategy: Counsel and guide clients on optimizing their profile strengths, gathering robust supporting evidence, and meeting stringent visa requirements to maximize the probability of visa success.
• Query Resolution: Address client queries regarding documentation timelines, visa formalities, and procedural updates with professionalism and clarity.

3. Embassy, VFS & Portal Operations• Appointment Bookings: Expertly navigate and manage online portal slots to book biometric and interview appointments at VFS Global ce

📌 Documentation Officer (New Delhi)
🏢 YELLOWBIRD IMMIGRATION SERVICES
📍 New Delhi