About Us: CAI is a contemporary footwear brand creating stylish, cruelty-free footwear for the contemporary Indian woman. Our collections blend trend-forward designs with everyday comfort, bringing a fresh, accessible approach to premium fashion.
Location: Mall of India, Noida
Working Model: Full-time, onsite
Working Days: 6 days a week, with a rotational weekly off between Monday and Thursday
Timings: Rotational shifts - 10:00 AM-7:00 PM or 1:00 PM-10:00 PM
Budget: 35 to 40k per month, depending on experience
Experience: 3-5 years
Role Overview: We are looking for a hands-on Retail Sales Manager to take ownership of CAI’s store at Mall of India, Noida. You will lead store performance, ensure smooth operations and create a welcoming shopping experience while maintaining the brand’s service and presentation standards.
Key Responsibilities:
Sales & Customer Experience
• Achieve store sales targets through daily planning, individual target allocation and active selling
• Monitor conversion rates, average bill value and units per transaction to identify and address performance gaps
• Offer personalised guidance on product selection, sizing, fit and styling, with relevant upselling and cross-selling
• Resolve customer concerns and exchanges in line with company policies, and encourage repeat business through relationship-building and follow-ups
Store Operations & Inventory
• Oversee opening and closing procedures, POS billing, cash handling and daily reconciliation
• Manage stock receipts, transfers and replenishment, ensuring accurate records and availability of key styles and sizes
• Conduct stock counts and audits, resolve discrepancies and minimise stock loss or damage
• Track fast- and slow-moving products and coordinate stock requirements with warehouse and merchandising teams
• Maintain visual merchandising, pricing accuracy, stockroom organisation and store hygiene
• Ensure adherence to company processes and mall requirements, escalating maintenance or operational
📌 Retail Sales Manager (Noida)
🏢 Cai Store
📍 Noida
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