Job Overview
• To plan,co-ordinate and execute clinical programs to promote concept of EVH.
• To handhold and train Physician Assistants / Surgeons on EVH.
Job Responsibilities and Essential Duties
• Provide information to Physicians & Allied Health Professionals by discussing / detailing the latest clinical trials on EVH.
• Conduct In-service education programs for recent and existing users to improve confidence and maximize usage of EVH.
• Provide product support to users either in person, or by written or verbal means.
• To extend patient support at short notice.
• Product training to Sales and Marketing team internally and end users (externally)
• Support the respective Region to achieve Sales budget for respective Division.
• Support Technical Discussions / Negotiations
Training Support
• Responsible for Training Frontline / Regional Sales in EVH
• Initiate/Conduct/Facilitate internal product and Technical Training for Sales and other team members/Distributors to meet Internal & external guidelines.
• Conducting operational training to end user,
follow-up trainings and troubleshooting.
Sales Support
• Hand hold and develop new sales representatives on priority to ensure thatthey are confident in promoting the product to the customers.
• Support the respective Region to achieve Sales budget for the respective division.
• Attend or at times drive technical &product; discussions
• To closelywork with Sales team to introduce and promote to Consultants / Surgeons / Technicians/ Purchase authorities during all pre and post sales activities.
Other
• Track Regionalsales of the division.
• Maintain & Analyze sales data and take corrective actionsto address areas of concernin consultation with the Product Manager – CS VS.
• Handling complaint related to products from customers on Equipment’s/Consumables and co- ordinate with appropriate person for feedback and resolution.
• Other duties as assignedby seniors/management to support team.
• Manage CustomerVisits.