Job Overview
• The Service engineer is responsible for the installation, maintenance, and repair of medical equipment to ensure optimal performance and customer satisfaction.
• The role involves troubleshooting technical issues, providing technical support, and ensuring compliance with company standards and regulatory requirements.

Job Responsibilities and Essential Duties
• Install and set up medical equipment at customer sites.
• Perform initial testing and ensure proper functioning & collection of Installation report.
• Conduct routine maintenance as per the service schedule.
• Ensure equipment meets performance standards and safety regulations.
• Diagnose and resolve technical issues promptly.
• Replace or repair defective parts and components.
• Report recurring issues to the Product Technical Specialist (PTS) for corrective action
• Provide in office and remote technical support to customers.
• Educate end-users on equipment operation, maintenance, and care.
• Maintain detailed records of service activities, including reports and logs into the system.




• Ensure compliance with documentation standards and processes.
• Conduct regular inspections to ensure equipment quality and reliability.
• Adhere to company policies, industry standards, and regulatory requirements.
• Ensure workplace and equipment safety during service activities.
• Coordinate with sales, service teams, and distributors to resolve customer issues.
• Support product demonstrations and training for customers as required.
• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.
• Maintain and improve equipment uptime through effective preventive and corrective maintenance activities.
• Drive service business growth through Long Service (LS), Warranty, AMC/CMC, and reclassification opportunities, contributing to overall business objectives.
• Optimize van stock management to ensure inventory accuracy, availability of critical spares, and reduction of exc

📌 Service Engineer (Dehradun)
🏢 Getinge
📍 Dehradun