Company Description Oasis Hospital Solutions is India’s first award-winning claim assistance company, focused on streamlining operations for healthcare organizations. The company specializes in managing TPA desk responsibilities, health insurance services, and documentation with high efficiency and reliability. By reducing administrative burdens, Oasis Hospital Solutions enables hospitals and clinics to concentrate more fully on delivering quality patient care. Team members contribute to operational improvements that directly support better healthcare experiences and outcomes for patients and providers.
Role Description The Manager Quality Management is a full-time, in office role based in Ahmedabad. This role oversees quality management processes across claim assistance, TPA desk operations, health insurance coordination, and documentation workflows to ensure compliance with internal standards and external regulations. The manager designs and implements quality assurance and quality control frameworks, monitors key performance indicators, and leads root cause analysis for process deviations.
Day-to-day responsibilities include conducting audits, reviewing reports, coordinating corrective and preventive actions, and collaborating closely with operations and leadership teams to enhance service quality. The role also involves developing training programs for staff, promoting a culture of continuous improvement, and preparing regular quality performance summaries for management.
Qualifications
• Strong Analytical Skills to interpret data, identify trends, and support evidence-based decision-making.
• Experience in Quality Management and Quality Assurance, including establishing standards, policies, and procedures.
• Practical knowledge of Quality Control methods for monitoring, auditing, and improving operational processes.
• Ability to design and deliver effective Training programs that enhance quality awareness and staff performance.
• Bachelor’s degree in healthcare a