A leading US-based multinational medical equipment / healthcare technology company is looking for a senior Director – Commercial & Operations to lead growth, customer experience, commercial excellence and business transformation across APAC & EMEA.

? Location: Versatile – APAC / EMEA
? Scope: APAC & EMEA | Multi-country
? Company: US MNC | Medical Equipment / Healthcare Technology
? Experience: 20+ years

Key Responsibilities• Lead regional commercial & operational strategy across APAC & EMEA
• Drive revenue growth, profitability, pricing strategy and commercial excellence
• Develop and execute pricing, margin improvement and value-based commercial strategies
• Strengthen NPS, customer experience and customer retention across markets
• Build stronger distributor, channel, KAM and customer strategies
• Lead business transformation across commercial, operations, customer service and supply chain
• Drive Operational Excellence, Lean transformation, productivity and cost competitiveness
• Improve S&OP; / demand planning, supply chain and service performance




• Establish strong performance management, governance and KPI systems
• Partner with country leaders and global functions to translate strategy into measurable results
• Build high-performing regional teams and develop future leadership capability

Ideal Profile• 20+ years of leadership experience in medical devices, medical equipment, MedTech, healthcare technology, life sciences or adjacent industries
• Proven APAC / EMEA multi-country leadership experience
• Strong combination of Commercial + Operations + Business Transformation capabilities
• Demonstrated success in pricing, revenue growth, margin improvement and commercial excellence
• Strong understanding of NPS, customer experience and service excellence
• Experience with distributors, direct sales, KAM, channel management and complex healthcare customers
• Track record of delivering measurable revenue, EBITDA, margin, productivity and working-capital impact
•

📌 Hiring | Director – Commercial (Mumbai)
🏢 Learn Transformation
📍 Mumbai