We are hiring for Sales Support Specialist role for our Client | Permanent Work From Home

Job Role
Sales Support Specialist
Domain: B2B Sales / Sales Operations
Location: Permanent Work From Home – PAN India
Working Hours: 8 AM – 5 PM US Eastern Time
Work Days: 5 Days a Week
Level: Assistant Manager / Deputy Manager
Experience: Must have 4+ years of relevant experience in B2B sales support, inside sales, or CRM / sales operations, preferably supporting a US-based client or organization
Package :- 5-12 LPA

Job Description
This is a full-time remote role for a Sales Support Specialist supporting the US market. The candidate will be responsible for managing qualified prospects through the sales process, coordinating with sales and marketing teams, collecting and verifying required documents, maintaining CRM records, scheduling meetings, and supporting the onboarding process.
The role requires strong B2B sales support, CRM management, documentation, coordination, and US business communication skills

Key Responsibilities




• Take ownership of qualified prospects from marketing and manage the relationship through onboarding.
• Contact prospects to collect required documents, details, and information for validation.
• Review submitted documents for completeness and accuracy and follow up on pending submissions.
• Maintain accurate prospect and opportunity records in Zoho CRM or similar CRM platforms.
• Coordinate between sales and marketing teams for chance hand-offs.
• Schedule prospect meetings and prepare status updates for sales managers.
• Coordinate the hand-off of signed customers to onboarding and customer success teams.
• Track conversion rates, document turnaround times, and process bottlenecks.
• Respond to prospect queries related to the sales process and documentation requirements.
• Handle prospect information in accordance with privacy and confidentiality requirements.

Desired Candidate Profile
Education: Bachelor's Degree in any discipline
(Business

📌 Sales Support Specialist (India)
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