The Position Management Ops Analyst is part of the ES Data Operations team and serves as a trusted partner to the business. This role is critical to maintaining data integrity across Salesforce's global workforce and requires someone who is highly detail-oriented, comfortable handling sensitive and confidential data, and experienced in Workday HCM. The ideal candidate brings deep operational expertise and thrives in a fast-paced, global setting.
Responsibilities
• Own end-to-end processing of high-volume Workday EIBs
• Review and analyze position management data audits; drive actionable outcomes for Headcount Managers and stakeholders
• Assist in the verification and maintenance of position attributes in Workday, create/edit position restrictions as per the case request
• Maintain master data values in Workday (Job Profile, Job Family, Job Group, Roles, Custom Organization Types, Positions, and Locations) where required
• Own data integrity of all employee change transactions through the peer review/audit process
• Ensure compliance with SOX audit requirements — completing work accurately and on time
• Support standard and ad hoc reports, dashboards, scorecards, and metrics for the team
• Maintain and improve the centralized knowledge base (SOPs); proactively close knowledge gaps
• Identify and lead opportunities to automate repetitive, high-volume tasks using AI tools, Workday automation capabilities, or emerging tech solutions
• Resolve queries via the customer service portal with a high-quality employee experience
• Partner with HR Technology and ES Operations teams to pilot and scale AI-driven process improvements
• Collaborate cross-functionally with stakeholders and support teams to resolve issues effectively
• Participate in UAT for system upgrades and new feature rollouts
• Support global initiatives including M&A;, G4G, Geo Expansions, and other project rollouts
• Champion a culture of continuous improvement — staying cur
📌 ES Position Management Ops Analyst (Hyderabad)
🏢 SalesForce-ad
📍 Hyderabad
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