Job Summary
We are looking for a technically robust Team Lead – Systems, Network & Infrastructure to lead the design, administration, security, and continuous improvement of IT infrastructure across the Corporate Office, Branches, Data Centre, and 200+ retail locations. The role will oversee enterprise systems, networking, cybersecurity, endpoint management, CCTV, IT service management, branch rollouts, automation, and infrastructure teams.

Roles & Responsibilities
• Lead administration of Windows Server, Active Directory, DNS, DHCP, VMware/Hyper-V, SAN/NAS, and backup infrastructure.
• Design and maintain enterprise LAN, WAN, VPN, SD-WAN, Wi-Fi, routing, switching, VLAN, QoS, and internet connectivity.
• Manage FortiGate Firewalls, SD-WAN, IPsec/SSL VPN, security policies, IPS, web filtering, and HA clusters.
• Administer Google Workspace, including user lifecycle, Gmail security, MFA, licensing, and compliance.
• Manage endpoint security, MDM, Intune, Autopilot, BitLocker, patching, application deployment, and device compliance.
• Implement cybersecurity controls including EDR,



vulnerability management, IAM, privileged access, and security monitoring.
• Manage branch-wide CCTV, NVR/DVR, IP cameras, storage, and remote monitoring.
• Lead ITIL/ITSM processes including Incident, Problem, Change, Request, Asset Management, SLA, RCA, and Continual Service Improvement.
• Plan and execute end-to-end IT setup for new branch openings, including network, firewall, Wi-Fi, CCTV, printers, biometrics, digital signage, and user systems.
• Manage IT assets, CMDB, vendors, OEMs, ISPs, AMCs, SLAs, procurement, and renewals.
• Prepare and monitor IT CAPEX/OPEX budgets and support audits and compliance requirements.
• Identify and implement automation using PowerShell, Python, REST APIs, and workflow tools, including AI-based monitoring and predictive alerting.
• Lead, mentor, and develop infrastructure engineers while providing L3 support and major incident management.

Mandatory

📌 Team Lead (Bengaluru)
🏢 White Gold Money
📍 Bengaluru