Operations Manager (Thrissur)

Operations Manager (Thrissur)

08 Oct
|
Boby Chemmanur International Group
|
Thrissur

08 Oct

Boby Chemmanur International Group

Thrissur

Job Summary
The Restaurant Manager will be responsible for the overall day-to-day operations of the restaurant, ensuring smooth service, effective staff management, customer satisfaction, cost control, hygiene standards, and achievement of sales and operational targets.The role requires a hands-on manager who can coordinate front-of-house and kitchen operations, manage employees across shifts, resolve customer concerns, maintain operational discipline, and ensure compliance with company procedures.Key ResponsibilitiesManage the complete day-to-day operations of the restaurant.
• Supervise restaurant staff including servers, kitchen staff, billing staff, housekeeping, and security personnel.
• Prepare duty rosters and ensure adequate manpower availability across all shifts.
• Monitor employee attendance, punctuality, grooming, discipline, and performance.
• Coordinate between kitchen, service, billing, housekeeping, and other operational teams.
• Ensure timely opening and closing of the restaurant and completion of daily operational procedures.




• Monitor customer service standards and promptly address customer complaints or service issues.
• Maintain food quality, presentation, cleanliness, hygiene, and overall restaurant standards.
• Monitor daily sales, billing, cash handling, discounts, void bills, and closing reports.
• Verify stock consumption, purchases, wastage, and inventory levels.
• Coordinate with vendors and internal departments for required supplies and operational support.
• Control food wastage, operational expenses, and unnecessary costs.
• Support recruitment, onboarding, training, and performance management of restaurant employees.
• Identify manpower shortages and coordinate with HR for replacements or additional staffing.
• Conduct regular staff briefings and communicate operational instructions clearly.
• Ensure compliance with food safety, hygiene, statutory, and company requirements.
• Maintain proper documentation relating to staff, stock, pur

📌 Operations Manager (Thrissur)
🏢 Boby Chemmanur International Group
📍 Thrissur

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